Shipping & Exchanges

  • Where We Can Ship?
  • In the USA we ship via USPS Priority Mail Ground Shipping (1-3 Day Delivery & Tracking)

Shipping Costs (USA)

    • $5 for orders of less than $60 after discounts or/and special offers are applied.
      • Free shipping for orders of $60 after discounts or/and special offers are applied.

        Sales Tax

        In accordance with Massachusetts regulation on clothing sales tax, no sales tax is charged to customers on current Origamo's products.

        How Long Before Shipping?

        Orders received by noon on a business day will typically ship the same day.

        If an order is received after noon, it will typically ship the next business day.

        While we do our best to insure it, same day shipping is not guaranteed.

        Return Policy

        Origamo products must either be received at our warehouse, or postmarked, within 30 days of receipt to be eligible for a refund Returned merchandise must be in its original unworn, unwashed condition and all packaging must be intact and included.

        The date of receipt refers to the date which your order was delivered by USPS, according to the tracking information provided. We cannot accept returns or exchanges after 30 days from the date of receipt sorry for that.

        One size exchange per product is free, after that and for returns there's a $5 shipping participation fee.

        If you would like to return or exchange all or part of your Origamo product(s), please contact us at customerassistance@origamoapparel.com, providing us with your order number, name and noting the item(s) that you wish to return or exchange.

        We will email a pre-paid USPS shipping label to you. You can then re-pack your product(s), affix the label and drop the package off at any authorized USPS shipping location. In your return package, please include your contact information, order number, name and address. Also, note whether you are sending back for a return or exchange. If you are exchanging for another item, please note the item(s) that you would like to exchange for.

        For further information or to request return label, please email us direclty at:


        Returning on Your Own

        Our regular return service is only available via USPS following the above procedures.

        It's totally fine if you would rather return your order another way, at your own expense. Be sure to send via a trackable service and to insure your package. Your return can be shipped to Origamo’s warehouse at :


        24 Concord Avenue, Suite 414

        Cambridge, MA 02138

        Origamo Product(s) Purchased From Retailers

        Returns or exchanges must be handled with the retailer from which the product(s) were originally purchased according to that specific retailer's returns policy.

        Issuing Refunds

        Refunds will be issued to the credit card on which the purchase was originally made. We cannot issue refunds to separate credit cards or other accounts.

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